Never leave a qualified enquiry waiting.
Sales & lead qualification
Answer initial questions, understand customer needs, qualify opportunities, capture details and schedule the right next step for your sales team.
AI Voice Assistants • Custom AI Agents
AI assistants that speak for your business — and work like part of your team.
We build AI voice assistants and intelligent agents trained on your brand, products and services. They can answer customers, qualify leads, book appointments, retrieve trusted information and move work forward around the clock.
Give every customer a fast, consistent and on-brand response.
Your AI assistant should sound like your business, understand what you sell and know when to involve a person. Evo Technologies combines conversation design, your approved business knowledge and secure integrations to create assistants that are useful from the first interaction.
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Two ways to put AI to work
Voice assistants for conversations. AI agents for action.
- AI voice assistantsAnswer inbound calls, make approved outbound calls, qualify enquiries, handle common questions, book appointments, route callers and transfer complex conversations to your team.
- Brand-trained AI agentsRespond using your approved tone, policies, product catalogue, service information, FAQs and internal knowledge — with clear boundaries around what the agent can say and do.
- Connected business actionsUpdate your CRM, create tickets, send follow-ups, check availability, schedule meetings, prepare summaries and pass structured information into the tools your team already uses.
- Human handoff and oversightEscalate sensitive or uncertain cases, preserve conversation history, control permissions and review performance so people remain accountable for important decisions.
Built around your business
Not a generic chatbot with your logo added.
We shape each assistant around a defined role, trusted knowledge and measurable outcome. The result is an agent that understands your offer and fits the way your team operates.
Practical use cases
One intelligent front line across sales, service and operations.
Always-on support with a clear route to a person.
Customer service
Resolve common requests using approved knowledge, create support tickets and transfer conversations with full context when human help is needed.
Turn conversations into completed actions.
Appointments & follow-up
Book, confirm or reschedule appointments, send reminders and record outcomes in your calendar or CRM without repetitive manual entry.
Give teams a faster way to find trusted answers.
Internal knowledge agents
Help staff retrieve product, policy and process information, draft responses and complete routine work using approved company knowledge.
01
Discovery
Define the audience, conversations, tasks, systems, guardrails and business outcome for the first assistant.
02
Build & training
Prepare trusted knowledge, design behaviour, connect tools and test with realistic calls and customer scenarios.
03
Launch & optimisation
Deploy in stages, monitor quality and task completion, review exceptions and improve the agent using real outcomes.
Responsible by design
Automation with boundaries, visibility and a human safety net.
We define what the assistant may access, which actions it can complete and when it must stop or escalate. Sensitive workflows can require approval, while logs and performance reviews make behaviour easier to understand and improve.
- Approved knowledgeResponses are grounded in the business information you choose to provide.
- Role-based accessAgents receive only the tools and information required for their defined purpose.
- Clear escalationCustomers can reach a person when a conversation is sensitive, complex or uncertain.
- Performance reviewMonitor resolution, conversion, accuracy, handoffs and customer experience after launch.
Common questions
What businesses ask before building an AI assistant.
- Can it use our phone number?Yes. We can connect a suitable existing or new business number and configure routing, transfers and escalation.
- How does it learn our brand?We organise approved product, service, policy, script, FAQ and tone guidance, then test the agent against realistic conversations.
- Can it work with our current software?Depending on the platform, it can connect with CRM, calendars, email, helpdesk, websites, databases and internal APIs.
Ready to give your business an intelligent voice?